Shipping policy
Shipping Policy
At Lux de Parfum, we’re committed to delivering your order quickly, safely, and with care. Please review our shipping details below before placing your order.
🌍 Where We Ship
We currently ship domestically within the United States and to select international destinations. Shipping availability may vary based on location and carrier limitations.
📦 Order Processing Time
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All orders are processed within 1–3 business days.
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You’ll receive a confirmation email with tracking information once your order has shipped.
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Orders placed on weekends or holidays are processed the next business day.
🚚 Shipping Options & Rates
Domestic – United States
| Shipping Method | Delivery Time | Order Weight | Cost |
|---|---|---|---|
| Economy | 5–8 business days | $50.00+ (any weight) | Free |
| Economy | 5–8 business days | 0lb–5lb | $6.99 |
| Economy | 5–8 business days | 5lb–70lb | $19.90 |
| Standard | 3–4 business days | 0lb–1lb | $8.99 |
| Standard | 3–4 business days | 1lb–5lb | $11.99 |
International
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Shipping times: 7–20 business days depending on location.
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Shipping rates are calculated at checkout.
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Delivery may be affected by local customs or postal delays.
💳 Customs & Import Duties
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International customers are responsible for any customs, duties, or import taxes charged by their country.
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Lux de Parfum is not responsible for delays caused by customs clearance.
📦 Lost or Stolen Packages
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Once an order is marked “Delivered”, Lux de Parfum is not liable for lost or stolen packages.
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If your package is missing, please:
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Check with neighbors or your local post office.
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Contact the shipping carrier with your tracking number.
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Reach out to us if the issue remains unresolved.
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📞 Contact Us
If you have any questions about your shipment, feel free to contact our team:
Lux de Parfum
📍 3479 Cocoplum Circle, Coconut Creek, Florida 33063, USA
📧 luxdeparfum@gmail.com